GDPR: Data privacy notice for clients and suppliers
Kessock Highland Lodges are committed to protecting and respecting your privacy.
This policy together with our terms of use of www.kessockhighlandlodges.com and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
1. Definitions
- Data controller - A controller determines the purposes and means of processing personal data.
- Data processor - A processor is responsible for processing personal data on behalf of a controller.
- Data subject – Natural person
Categories of data: Personal data and special categories of personal data
Personal data - The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Special categories personal data - You will not be asked for nor will we have this information.
Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party - means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
2. Who are we?
KESSOCK HIGHLAND LODGES is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: Braes of Coulmore, North Kessock, Inverness Highland IV1 3XB For all data matters contact by email as above.
3. The purpose of processing your personal data
We use your personal data for the following purposes:
- Making a sales contact with you defining the price and dates of your stay.
4. The categories of personal data concerned
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
- Personal data: Name and email address
We have obtained your personal data from you due to your interest in booking a stay at one of our lodges.
5. What is our legal basis for processing your personal data?
a) Personal data (article 6 of GDPR)
Our lawful basis for processing your general personal data:
- Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract: EMAIL CONTRACT DETERMINING PRICE, DATE AND DURATION OF STAY
6. Sharing your personal data
Your personal data will be treated as strictly confidential and will not be shared with anyone.
7. How long do we keep your personal data?
We keep your personal data for no longer than reasonably necessary and we only retain your data for a period of Seven Years to account for monies received, company tax purposes and in case of any legal claims/complaints.
8. Providing us with your personal data
We require your personal data as it is a contractual requirement agreeing to our Terms & Conditions of stay.
9. Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
- The right to request a copy of the personal data which we hold about you;
- The right to request that we correct any personal data if it is found to be inaccurate or out of date;
- The right to request your personal data is erased where it is no longer necessary to retain such data;
- THE RIGHT TO WITHDRAW YOUR CONSENT TO THE PROCESSING AT ANY TIME, WHERE CONSENT WAS YOUR LAWFUL BASIS FOR PROCESSING THE DATA
- The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
- The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
- The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
10. Transfer of Data Abroad
WE DO NOT TRANSFER PERSONAL DATA ANYWHERE.
11. Automated Decision Making
WE DO NOT USE ANY FORM OF AUTOMATED DECISION MAKING IN OUR BUSINESS.
12. Further processing
We will not use any form of further processing.
13. Changes to our privacy policy
In the unlikely event that we make changes to our privacy policy in the future, it will be posted on this page and where appropriate, notified to you by e-mail.
14. How to make a complaint
To exercise all relevant rights, queries or complaints please in the first instance contact info@kessockhighlandlodges.com
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.